| 423
Broadway #303 · Millbrae, CA 94030 ·
Home: (510) 436-7993 · Cell: (510)
333-8969 · andrew@chung.net |
| http://andrew.chung.net |
 |
| Andrew
G.W. Chung |
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Executive Summary
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Results-driven, team-oriented entrepreneur
with a record of top performance in general and technical
product management. Founder of exciting software startup with
operational experience in developing and executing on product
marketing strategy, organization building in a rapidly evolving
venture, and leadership through a successful acquisition.
Extensive experience using Macromedia Flash and related authoring
tools, and familiarity with marketing rich Internet content
design tools. Recognized for exceptional analytical and communication
skills, plus the ability to motivate others on all levels
in realizing individual and team goals. |
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Professional Experience
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SENIOR PRODUCT MANAGER |
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ONSTATION CORPORATION |
San Francisco, CA |
2001 - Present |
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| Product
Marketing Functions |
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Developed product vision and marketing
strategy for OnStation, a CRM software company that
helps sales and service enterprises manage channel and
customer networks; clients include AAA, NAPA, and Progressive |
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Designed sales collateral and constructed
integrated product demonstrations for CRM product suite
using HTML and Macromedia Flash; Collaborated with development
teams to create process for rapid customization of demonstrations |
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Conducted research to analyze market
demand, understand competitive offerings, and gather
product requirements |
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Delivered hundreds of high-impact presentations
(via Flash / PowerPoint) at VP-level client meetings,
industry conferences, and investor meetings |
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Composed comprehensive product marketing
plan to apply our product suite to the healthcare industry |
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| Technical Product Management
Functions |
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Introduced improved product management
methodology to involve clients earlier in the product
design process, utilize engineering resources more cost-efficiently,
and improve product budgeting accuracy |
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Served as liaison between sales and
technical teams in developing high-level design documents
(RFP, MRD, FSD) |
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Reported to VP of Products and Services |
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DIRECTOR OF PRODUCT MANAGEMENT |
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NETWORK COMMERCE, INC. |
Seattle, WA |
2000 - 2001 |
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Managed transition and integration of
personnel, product suite, customer base, and technology
infrastructure following the acquisition of UberWorks,
Inc. by Network Commerce in August 2000 |
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Reported to Senior VP and CTO; Held
P&L responsibility for a geographically-distributed
team of 35 persons, consisting of product management,
marketing, and engineering |
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Personally recruited, hired, and trained
a Seattle staff of 16 in less than two months, leading
to an on-time product launch on two highest-traffic
Network Commerce portals |
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Conducted market research, competitive
analyses, business modeling and budgeting, due diligence
and selection of technology partners, MRD generation,
feature prioritization, usability studies, and training
of CRM and sales teams |
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Defined product strategy and marketing
plan to unify domain registration, Web hosting, and
e-commerce businesses |
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FOUNDER AND PRODUCT MANAGER,
UBERWORKS, INC. |
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TRILOGY, INC. |
Austin, TX |
1999 - 2000 |
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Originated concept and authored business
plan for UberWorks, a content management and aggregation
ASP for online / wireless marketplaces; Trilogy selected
UberWorks as the Top Business Idea of 1999 and provided
early-stage funding |
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Reported to President; Directed day-to-day
operations for a 21-person team, defining business requirements
and driving product development; Managed relationships
with all implementation partners and technology vendors
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Evangelized product at all key client
presentations, media events, and professional speaking
engagements |
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Helped negotiate acquisition of UberWorks
by Network Commerce, a $22.5M transaction closed in
August 2000, in addition to orchestrating numerous software
licensing agreements with strategic partners |
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Co-designed three patent-pending technologies
and created process to configure 240 sites to interface
with product |
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GENERAL MANAGER |
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HSA COMPUTER SERVICES |
Cambridge, MA |
1998 - 1999 |
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Composed winning business plan and obtained
funding to restructure existing Internet consulting
practice; Product offerings centered on the marketing,
design, and development of Macromedia Flash applications
and Web sites |
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Responsible for leading a 25-person
team, generating business relationships, and steering
product development |
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Led the company through a successful
turnaround situation, making the business profitable
for the first time ever, increasing client roster 10-fold,
and producing a net margin of 38% within six months |
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CONSULTING ANALYST |
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COOPERS & LYBRAND, L.L.P. |
New York, NY |
1996 - 1997 |
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Personally initiated, pitched, and contracted
consulting engagements with client senior management
at two nationally-recognized care providers, despite
being most junior case team member |
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Independently designed and built mainframe-to-PC
database systems to automate patient claim querying
processes |
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Education
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HARVARD UNIVERSITY
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Cambridge, MA |
1995 - 1999 |
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Phi Beta Kappa graduate with BA in Applied
Mathematics and Economics, Cum Laude, GPA 3.8.
SELECTED HONORS - Detur Prize (top 6% of class); John Harvard
and MacGregor Scholarships; First Place, World Television
All-USA Chinese Singing Championship; Founder of first-ever
Chinese American Intercollegiate Conference, Boston Asian
Health Initiative.
SELECTED COURSEWORK - Micro/Macroeconomic
Theory, Finance / Asset Pricing, Applied Econometrics, East
Asian / International Economics, Database Systems / Design,
Programming Languages, Graph Theory / Combinatorics, Operations
Research, Fourier / Complex Analysis, Differential Equations,
Music Composition, Confucian Philosophy
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Relevant Information
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COMPUTER - Java, JSP, HTML,
JavaScript, XML/XSL, C/C++, SQL, VBA, LISP; Macromedia Flash,
Macromedia Dreamweaver, Adobe Photoshop, Adobe ImageReady,
Microsoft Excel, Access, PowerPoint, Visio, Project
LANGUAGES - Cantonese Chinese (fluent), Mandarin Chinese
(proficient)
INTERESTS - Skiing, karaoke, teaching, Web and graphic
design, public speaking, rock climbing, investing, composing
and playing music, golf, and travel |
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| 423 Broadway #303
· Millbrae, CA 94030 · Home: (510)
436-7993 · Cell: (510) 333-8969 ·
andrew@chung.net |
| http://andrew.chung.net |
|
|